How to Use the Service

We know that this is a detailed process at a hectic time of the year. Please make it as simple and efficient for all involved by reading the information we've posted and respecting the guidelines. Your cooperation will ensure that we achieve our common goal: helping as many of our fellow citizens as possible.

 

42 000 basket beneficiaries thank you for your work!

 

 

CLIENT ORGANIZATIONS: 

 

Everything needed in order to make use of the service is on this web site.

Read the guidelines on the following pages carefully before you begin taking registrations even if you have been through the process before.

ATTENTION -- ATTENTION -- ATTENTION 

 

 PLEASE NOTE:

 
  • Do not register someone for a basket without his or her permission. Once registered, a family cannot switch their registration to another donor. In an effort to be kind, you may create a difficult situation for that person/family, another organization, and yourself.
 
  • Moisson Montreal clients: Submit your registrations for verification via email, according to our guidelines. Once we return our report, you must communicate directly with Moisson.
 
  • We can only check registrations for Christmas BASKET beneficiaries. Please do NOT submit the names of your organization's community meal or holiday party participants.
 
  • If you don't have funding in place, don't register people for baskets. Should your plans fall through, it may be too late for your beneficiaries to register elsewhere, leaving them with no basket at all.
 
We deal only with organizations.
Do not give out our phone number or email addresses to beneficiaries; we cannot help them.

 

  ***Should your registration lists not follow our protocols,
requiring extra time or effort to process, we reserve
the right to refuse service and/or charge an extra fee.***


HOW IT WORKS

EACH SEASON:

  • Register your organization as an Index client by filling out the registration form. We will update and activate an existing file for the season or open a new one if this is your first season with the Index. 

 

Click here to link to the organization registration form.  Register as a client BEFORE mid-October, if at all possible.

  • Pay the basic user registration fee of $50, due November 1st of each year (see information below)
  • Follow the guidelines for how to process beneficiary registrations and submit them to the Index correctly, as indicated on the pages which follow.
  • Submit your registrations (addresses and names), by email, on the form provided. Follow the link below to download the form.
  • Read the report we return.
  • Follow-up on incomplete or duplicate registrations with the family and/or with the other organization in question.
  • Decide which families you will provide with a basket. Note that our job is not to tell you who you should help, but simply to provide information so that you can make informed decisions about who to help.

 

Fees

A base user fee of $50 is due November 1st of each year. (This fee includes verification of up to 500 registrations; if you have more than 500 registrations to send, please consult the fee structure table below).

Please make cheques payable to the Volunteer Bureau of Montreal, with a memo/note of "Christmas Index".

 Mailing address:
Christmas Index, Volunteer Bureau of Montreal,
2015 Drummond, Suite 300
Montréal, QC H3G 1W7

Phone: 514.842.3351, extension 223

 

Thank you very much for your support!

 

 

Organizations with over 500 registrations to verify are asked to pay additional fees as follows:

Number of registrations

 

Additional fee of $25 per 500 names
Total
1-500 Included in the $50 registration fee
501-1000 $25 $75
1001 -1500 $25 $100
1501-2000 $25 $125

 

Additional fee of $25 per 1000 names  
2001-3000 $25 $150
3001-4000 $25 $175
4001-5000 $25 $200
5001-6000 $25 $225
6001-7000 $25 $250
7001-8000 $25 $275
8001-9000 $25 $300
9001 - 10 000 $25 $325
10 000+ $25 $350

 

You may:

  • Pay only the basic user fee of $50 upfront and await our end-of-season invoice for the remainder if you are not sure how many names you will have to register.
OR
  • Pay the entire amount by November 1st.