The Central Office

The Volunteer Food Services Central Office is a program of the Volunteer Bureau of Montreal.

Central Office staff are responsible for the development and promotion of its associated network of Meals-on-Wheels groups and Lunch Clubs.  This includes offering support services to existing groups and helping set up new ones as well as promoting and representing the movement.

The Central Office also provides liaison between volunteers and institutions such as CLSCs and hospitals.  It receives the names of new clients, refers them to the appropriate group and maintains records of groups and clients as well as waiting lists.  The Central Office's liaison person also acts as an intermediary between community workers, volunteers and clients on matters such as clients' needs and state of health, cancellations, complaints, etc.